私隱政策
Breathe With Me (hereinafter referred to as "this Website", "we", "us", or "our") is operated by Patsun Hong Kong Limited. We highly value your personal privacy and are committed to processing and protecting your personal data in accordance with the requirements of the Personal Data (Privacy) Ordinance (Chapter 486) of the Hong Kong Special Administrative Region.
This Privacy Policy aims to explain how we collect, use, disclose, retain, and protect your personal data, as well as your privacy rights.
1. Scope of Application
This Privacy Policy applies to all personal data provided by you or obtained by us during your use of this Website and its related services, including but not limited to:
Information automatically collected when you browse this Website (e.g., IP address, browser type).
Information provided when you register an account, place an order, subscribe to newsletters, or contact customer service.
Information obtained through logins or interactions via social media or third-party platforms (where applicable).
2. Types of Personal Data We Collect
The personal data we may collect and process includes, but is not limited to:
Basic Identity Data: Name, title, gender, year of birth (if provided).
Contact Data: Email address, contact phone number, correspondence address, delivery address.
Account Data: Username, login credentials (encrypted), member ID.
Transaction Data: Order history, purchased products, transaction dates and amounts, payment method types.
Technical and Usage Data: IP address, browser type and version, device information, browsing history, usage time, traffic sources, etc.
Marketing Preferences: Selections and responses regarding email subscriptions and promotional messages.
Customer Service Data: Records of inquiries, complaints, and correspondences with us.
Note: In general, you may choose whether or not to provide certain personal data to us. However, if you refuse to provide mandatory information, we may not be able to provide you with some or all of our services (e.g., processing orders or responding to inquiries).
3. Purposes of Collecting and Using Personal Data
We collect and use your personal data primarily for the following purposes:
Processing and managing your orders, including order confirmation, logistics delivery, and after-sales service.
Establishing and managing your membership account, including identity verification and login security.
Contacting you, including responding to inquiries, handling complaints, or providing customer support.
Sending order-related notifications, such as shipping notices, delivery arrangements, and order updates.
Sending the latest offers, promotional activities, exclusive member information, and newsletters, subject to obtaining your consent.
Analyzing website usage and customer preferences to improve the design, functionality, and service quality of this Website.
Preventing, detecting, and investigating fraud, unauthorized transactions, or other violations.
Complying with applicable laws, regulations, court orders, or regulatory requirements.
4. Use and Sharing of Personal Data
We pledge never to sell your personal data. Unless we have obtained your consent or as permitted by law, we will only disclose or share your personal data with third parties in the following limited circumstances:
Logistics and Delivery Service Providers: Such as courier companies and warehousing service providers, to handle product delivery.
Payment Service Providers: Such as credit card companies and payment gateways, for processing payments and preventing fraud.
IT and System Support Service Providers: Such as website hosting, data analysis, and security service providers.
Professional Advisors: Such as lawyers, accountants, or compliance consultants (when necessary).
Legal or Regulatory Authorities: Where required to comply with laws, court orders, or legitimate requests from government authorities.
Business Transfers: In the event of a merger, acquisition, restructuring, or asset sale, your personal data may be transferred as part of the assets, subject to relevant privacy protection commitments.
When providing data to third parties, we will reasonably require them to keep your personal data confidential and use it strictly for the specified purposes.
5. Direct Marketing
Subject to obtaining your consent (or indication of no objection), we may use your name, contact phone number, email address, and correspondence address to send you promotional information regarding this Website's products, services, offers, and events.
You may withdraw your consent to receive direct marketing messages at any time through the following methods:
Clicking the "Unsubscribe" link within our emails or text messages; or
Contacting our customer service team directly with your request.
Upon receiving an unsubscription request, we will update our system settings within a reasonable timeframe. However, you may still receive a small number of pre-scheduled messages during the transitional period.
6. Cookies and Similar Technologies
To enhance your browsing experience and improve website performance, we use Cookies and other similar technologies on this Website to record your preferences and analyze website traffic.
Cookies are primarily used to:
Record your login status and shopping cart contents, allowing you to browse across different pages seamlessly.
Gather statistics on visitor counts, browsing patterns, and popular content to optimize website design and content.
Provide more relevant product recommendations or advertisements based on your interests (where applicable).
You can reject or delete Cookies through your browser settings; however, please note that disabling Cookies may affect the normal operation of certain features on this Website (such as the login or checkout process).
7. Data Retention and Security Measures
We will retain your personal data for the duration necessary to fulfill the purposes for which it was collected and to comply with legal requirements. When the data is no longer required, we will delete or anonymize it in a reasonable manner.
To safeguard your personal data security, we implement appropriate technical and administrative measures, such as:
Using encryption technologies (such as SSL) to protect data security during transmission.
Restricting access to relevant data strictly to authorized employees or service providers.
Regularly reviewing internal procedures and security measures.
However, please note that the Internet or any electronic storage system is not completely secure. While we cannot guarantee that data will be entirely safe from unauthorized access under all circumstances, we will do our utmost to mitigate risks.
8. Access to and Correction of Personal Data
In accordance with the Personal Data (Privacy) Ordinance, you have the right to:
Check whether we hold your personal data and request a copy of it.
Request the correction of any inaccurate or incomplete personal data.
If you wish to exercise the aforementioned rights, please contact us via the contact methods listed at the end of this policy. We may charge a reasonable administrative fee for data access requests.
9. Children and Minors
This Website is not primarily intended for children. If you are under the age of 18, please use this Website under the consent and supervision of a parent or guardian, and obtain their consent before providing any personal data.
10. Third-Party Links
This Website may contain links to third-party websites or services. These websites are not governed by this Privacy Policy, and we are not responsible for their content or privacy practices. We recommend that you review their privacy policies before using such websites.
11. Updates to the Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in legislation, technology, or business operations. The updated version will be posted on this Website and will be effective as of the "Last Updated Date".
We encourage you to check this page periodically to stay informed about our latest privacy arrangements. Your continued use of this Website after any updates constitutes your acceptance of the revised terms.
12. Contact Us
If you have any questions, comments, or inquiries regarding this Privacy Policy or how we handle personal data, please feel free to contact us:
Company Name: Patsun Hong Kong Limited (Breathe With Me)
📧 Email: breathwithme001@gmail.com
📞 Contact No. / WhatsApp: +852 9774 8228
Disclaimer: This Privacy Policy text is for general reference only. Before practical implementation, it is highly recommended to seek professional legal advice tailored to your company's specific business model and data processing practices to make appropriate adjustments.